Privacy Policy

1. Introduction

At VidaVora, we take the privacy of our customers very seriously. This Privacy Policy explains which personal data we collect, how we use it, and what rights you have concerning your data. We process your information carefully and in accordance with applicable laws in USA.

2. What Data Do We Collect?

We may collect and process the following personal data:

  • Contact Information: name, address, email address, and phone number.

  • Order Information: billing address, shipping address, and order details.

  • Payment Information: bank account number or payment method.

  • Website Data: IP address, browser data, and cookies.

  • Newsletter Data: email address if you subscribed to our newsletter.

3. Purposes of Data Processing

We process your data for the following purposes:

  • Order Processing: to handle, ship, and deliver your order.

  • Customer Support: to answer your questions and provide assistance.

  • Marketing & Communication: to send newsletters and offers (with your consent).

  • Legal Obligations: to comply with requirements such as accounting and tax reporting.

4. Sharing Data with Third Parties

Tuzzo only shares your data with third parties when necessary to provide our services:

  • Payment Services: for secure transaction processing.

  • Logistics Partners: for delivery of your orders.

  • Marketing Partners: to send personalized offers (with your consent).

  • Government Authorities: only when legally required.

5. Data Retention Periods

We do not retain personal data longer than necessary for the purposes for which it was collected, or as required by law. Typical retention periods:

  • Order Data: 7 years (for tax and accounting obligations).

  • Marketing Data: until you unsubscribe.

  • Customer Support Data: 2 years after the last contact.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data, where legally permitted

  • Object to the use of your data for marketing purposes

  • Withdraw consent if processing is based on it

You can send your request to info@vidavora.com. We aim to respond within one business day.